FAQ

When will I receive my order? Apparel items will ship within 5-7 business days. Items typically arrival within 1-3 business days after shipping time. This depends on your location. Please note that some packages may be delayed, if you order close to a major holiday.

Do you ship internationally? We are not shipping internationally at this time.

What are your shipping rates? The shipping rates are $2.95 for orders under $30 and $4.95 for orders $30.01 and up.

When should I expect tracking information for my order? Tracking numbers will be provided once your order has been processed and shipped. You will receive an email that will contain a tracking number for your package. Please allow up to 24 hrs for the tracking number to become active. If for any reason you do not receive a tracking number within 4 business days, please feel free to reach us directly at ashparkstore@gmail.com

Can you create custom shirts? Unfortunately, at this time we do not offer custom shirts or accessories.

My package says “Delivered” but I have not received it. What do I do? First check with any family members or neighbors who may have received your package. After a few days if your package still says delivered and you haven't received it, it could be at your local post office awaiting your pickup. You can also call 1-800-ASK-USPS with your tracking number. They may start a postal investigation to find out what happened. Postal theft is a Federal Crime and the USPS will conduct an investigation. Unfortunately, we are not able to give any refunds or resend orders under these circumstances. 

How to I make a bulk order? For bulk orders inquiries, please email us at ashparkstore@gmail.com

The item I bought is now on sale. Can I be refunded the difference? Since our items are affordably priced, our sales are for a very limited time.  We do not offer price adjustments under any circumstances.  To help you take advantage of sales, we recommend subscribing to our email list as well as follow our social media channels for updates. 

How should I care for my apparel?

Machine Wash 

Cold water 

No Bleach 

Delicate Cycle 

Make sure garment is turned inside out. 

Hang dry for best results 

Iron from reverse side, low settings.